diff --git a/bin/user/netatmo.py b/bin/user/netatmo.py
index 74eb5f1..1390bb5 100644
--- a/bin/user/netatmo.py
+++ b/bin/user/netatmo.py
@@ -43,7 +43,7 @@ import weewx.wxformulas
 import weeutil.weeutil
 
 DRIVER_NAME = 'netatmo'
-DRIVER_VERSION = "0.12"
+DRIVER_VERSION = "0.13"
 
 INHG_PER_MBAR = 0.0295299830714
 MPH_TO_KPH = 1.60934
@@ -361,6 +361,9 @@ class CloudClient(Collector):
     def extract_data(x, units_dict):
         """Extract data we care about from a device or module"""
         data = dict()
+        # if contact with sensors is lost, then there will be no dashboard_data
+        if 'dashboard_data' not in x:
+            return data
         if 'time_utc' in x['dashboard_data']:
             data['time_utc'] = x['dashboard_data']['time_utc']
         for n in CloudClient.META_ITEMS:
diff --git a/changelog b/changelog
index 5e81b33..34c6ca4 100644
--- a/changelog
+++ b/changelog
@@ -1,3 +1,6 @@
+0.13 20dec2018
+* deal with 'dashboard_data' not existing when lost contact with sensors
+
 0.12 11sep2018
 * deal with missing time_utc from server
 
diff --git a/install.py b/install.py
index c73ad6f..53303ba 100644
--- a/install.py
+++ b/install.py
@@ -10,7 +10,7 @@ def loader():
 class NetatmoInstaller(ExtensionInstaller):
     def __init__(self):
         super(NetatmoInstaller, self).__init__(
-            version="0.12",
+            version="0.13",
             name='netatmo',
             description='Driver for netatmo weather stations.',
             author="Matthew Wall",